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Privacy Policy

How Jyoro Technologies Private Limited collects, uses, and protects information when you use the Dak Pariksha app and website.

Effective date: 18 June 2026 Applies to: Dak Pariksha app & dakpariksha.in

Jyoro Technologies Private Limited ("we", "us", "our") operates the Dak Pariksha application and website (the "Service"), an India Post departmental exam preparation platform. This page explains what information we collect, how we use it, and the choices you have. By using the Service, you agree to the collection and use of information as described here.

01Information We Collect

To provide and improve the Service, we may ask you to provide certain personally identifiable information, such as your name, email address, employee details, and exam preferences. This information is retained and used only as described in this policy.

The app may also use third-party services that independently collect information used to identify you.

02Log Data

Whenever you use the Service, in the event of an error we may collect data sent by your device, called Log Data. This Log Data may include:

  • Your device's Internet Protocol ("IP") address
  • Device name and operating system version
  • The configuration of the app when using the Service
  • The time and date of your use of the Service, and related statistics

03Cookies

Cookies are small files used as anonymous unique identifiers, sent to your browser and stored on your device. The Service does not use cookies explicitly, but third-party code or libraries used within the app may use cookies to collect information and improve their services.

You may accept or refuse these cookies. If you choose to refuse, some parts of the Service may not function correctly.

04Service Providers

We may employ third-party companies and individuals for the following reasons:

  • To facilitate our Service
  • To provide the Service on our behalf
  • To perform Service-related tasks
  • To help us analyse how the Service is used

These third parties may access your personal information only to perform tasks assigned to them on our behalf, and are obligated not to disclose or use it for any other purpose.

05Security

We value your trust in providing your personal information and use commercially reasonable means to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

06Compliance with Law

We handle sensitive personal information in accordance with applicable Indian law, including:

  • The Information Technology Act, 2000
  • The Information Technology Rules, 2011, issued by India's IT Ministry

08Children's Privacy

The Service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we delete it from our servers immediately.

09Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically. Changes are effective immediately after being posted on this page.

10Contact Us

If you have questions or suggestions about this Privacy Policy, reach out to us.

Company
Jyoro Technologies Private Limited
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